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Sinclair and Ruiz is a consultancy that creates integrated local, national and international marketing strategies


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Canadian Travel to Mexico Positioned to Break Record.

We recently had the opportunity to interview Cesar Mendoza, Regional Director for Canada for the Mexican Tourism Board, about growth in the number of Canadians traveling to Mexico. Mendoza said that numbers have been steadily increasing this year, and by the end of the year they expect a record-breaking volume of travelers. That underscores the confidence Canadian travelers have in Mexico as a tourist destination. Cesar also noted the challenges that Mexico faces and the way to overcome them; as well as expected tendencies such as focusing on the segments of culture and traditions of Mexico, to give  Canadian travelers unique experiences that will inspire them. To conclude the interview, he told us what the Mexican Tourism Board expects for 2019.
Santo-Domingo

As background information, it is worth noting that Canada is an important source of visitors to Mexico (datatur), second only to the United States since 2006. Canadians not only travel to beach destinations but flock to cultural festivals, because of the ancestral abundance and their values. Therefore, according to Cesar “Mexico will keep creating/developing experiences to traditional and non-traditional destinations, tailor-made for new generations of travelers such as millennials”.

What are the results for 2018 in terms of numbers, and what do you expect for the end of the season?

According to the latest report from the Mexican Tourism Board, between January-August 2018, Mexico received  12.6 million international visitors by air. That represents a 5% increase over the same period in  2017. During that same period, 1.5 million Canadian visitors traveled to Mexico by air, which is a 15% increase over to 2017. By the end of 2018, for the first time ever, Mexico expects to welcome the arrival of over  2 million Canadian visitors, expecting a final number of 2.2 million, that would represent an increase of almost 12% compared to 2017.

Challenges that Mexico faces for 2019?

There are different factors (negative and positive) that affect the flow of tourists to our country. Among the positive factors that benefit an increase in the flow of Canadians to México is the exchange rate (CAD vs USD), making it more attractive to travel to Mexico than any other destination in the United States. The economic factor of a possible recession causes Canadians to react in advance and postpone or change travel plans.

On the other hand, the immigration rhetoric in the USA has fostered a change in Canadian travel plans for many who now decide to visit Mexico instead. Another factor that affects the tourism industry, are natural disasters like the hurricanes that unfortunately affected some Caribbean islands. That creates a positive flow of travelers to Mexico from Canada and other countries.

The biggest challenge that our country must face for the 2018-2019 season, is the perception of insecurity. Mexico makes very important and significant efforts, to fight groups that negatively affect the country’s image; and at the same time, we work to communicate events and news in the right context. For example, sensationalist notes that do not specify the exact location of negative events, immediately impact reservations to tourist destinations in Mexico.  Canadian travelers are very objective in comparison to US travelers at the moment of making travel decisions. However, negative news affects the image and in most cases, the final destination choice.

What are the predictions and tendencies for travel to Mexico in 2019?

Mexico’s commercial allies, especially airlines and tour operators, continue growing business ties with Mexico.  Our forecast for 2019 shows an increase in the number of seats per plane to Mexico by 10% versus 2018. Recently the Mexican airline Interjet started operations in the Canadian market with flights to Cancun and Mexico City from the main airports in Canada. This has resulted in an increase of an additional 184,000 seats for 2018. The low-cost airline Swoop just announced flights from YHM airport in Hamilton, Ontario to Cancun and Puerto Vallarta starting in January 2019; and on January the 12th they will start operating a flight from YXX in Abbotsford to Puerto Vallarta and on January the 20th to Mazatlán.

In 2019, the Mexican Tourism Board will continue with their strategy of distinguishing beach and sun destinations from others, and highlighting their competitive advantages and emphasizing the value that they offer through the segments such as culture, gastronomy among other. Equally, Mexico will continue developing new experiences in our traditional and non-traditional destinations, to tailor to the needs of new generations, specifically “millennials.” We are not only looking to increase the number of travelers, as we would love to see every traveler venture out of their hotels and enjoy the wonderful attractions and delightful  Mexican food.

What is Cesar Mendoza’s opinion?

Canada is our second largest source of international travelers to Mexico after the U.S. In 2017, 1.9 million plus Canadians arrived in Mexico, that translates in an increase of 9% more than the previous year, as I mentioned we expect to close 2018 with a 12% increase. Air Canada, Aeromexico, Air Transat, Interjet, Sunwing and Westjet are some of our main commercial allies that operate between Canada and Mexico on a regular basis from 23 airports in Canada and 13 Mexican destinations.

Due to the geographic characteristics of Canada (the second largest country in the world), the cultural characteristics of each region and the French language in the Province of Quebec, Mexico’s Tourism Board features three offices in Canada which are based in Montreal, Toronto, and Vancouver. We work very closely with the local tourism industry and analyze aspects and tendencies that affect the flow of tourism.

Having a presence in the three main regions of Canada allows us to take the correct actions in conjunction with our head office in Mexico.

Wrapping up…

We would like to thank Cesar for taking the time to answer our questions and sharing this valuable and interesting information.

The responses outlined above support the premise that market intelligence is crucial for decision-making around defining and developing the best marketing strategy. By doing this we can determine with precision how to best fit into the market to meet the needs of consumers, identify areas of opportunity for market penetration and for market development, among others. All of that will help to increase and retain customers, generate revenue, and generate leads. Furthermore interpreting market intelligence is key for long-term results.

Mauricio Ruiz Arnaut
Business Development.

 

 


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Case Study: Destination Branding for Real Estate Investment

Sinclair and Ruiz coordinated a multi-year effort to draw real estate investment (from developers as well as consumers) to a beach destination.  Our client was a co-op made up of various stakeholders including the Mexico Tourism Board, a state government, and a developers association. The targeted $1.4 million USD campaign focused on Canadian provinces from B.C to Ontario; as well as the American west coast states, Nevada, Ohio, Colorado and Texas. After the initial cycle of brand awareness, the percentage of registered leads generated by the marketing initiatives grew by 300%, participation in information and promotional events across Canada grew by 38 %. By the campaign’s third year, the number of Canadian travelers to the destination – mainly Baby Boomers- grew by 30%. Furthermore, at a national level the destination rose from 11th place to 4th place among tourist destinations in terms of real estate investment. Residential real estate sales to Canadian investors totaled over $300 million USD over the three years of campaign implementation. Marketing efforts included multi- media advertising, public relations, and network building.

Contact S&R to request further information on marketing campaign design and execution. http://www.sinclairandruiz.com


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Turning 5

As S&R enters its  5th year, we are excited for 2012. How time flies!  It is interesting to look back and  see how far we’ve come.  Considering a few of the highlights, turning 5 means:

  • The company has planned and managed 26 exclusive events on behalf of our clients across Canada, the U.S. and Mexico.
  • We have represented clients at over 35 tradeshows and third party events.
  • S&R staff has been the MC and public speakers at nearly 30 events.
  • S&R has designed and executed nearly 20 individual advertising campaigns including 5 public/private sector coops with the Mexico Tourism Board on behalf of private companies and associations.
  • We’ve launched image, sales and sports campaigns.
  • In terms of PR, the company has coordinated press trips, national T.V. network interviews, provided a spokesperson during radio interviews and participated in crisis management for our clients.
  • The S&R team has provided graphic design services for corporate branding and advertising.
  • We have translated approximately 100 documents including lease agreements, purchase agreements, marketing material, websites, and correspondence, among others. We’ve provided this service for companies from the real estate, tourism, food, mining, and engineering industries doing international business.

We look forward to the continuing our collaboration with clients, partners and service providers. Cheers to the next 5!


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Figures for 2012

The Economist recently published its special issue titled “The World in 2012”. Its “The World in Figures” section includes some interesting commentary and predictions for 2012.  We thought we’d share some of their figures regarding predictions on GDP growth v.s. inflation in several countries (please refer to the magazine issue for the full list). We include percentages for both developed and emerging markets, which we think tell an interesting story for entities analyzing options for international business.

Country GDP Growth % Inflation %
China 8.2 3.8
India 7.8 7.7
Brazil 3.5 5.5
Turkey 3.5 6.6
Canada 2.5 1.4
Mexico 3.1 3.8
U.S. 1.3 2.1
UK 0.7 2.9
Spain 0.3 1.8
France 0 1.7
Germany 0 1.8

According to this portion of the list China and Canada are the two countries projected to keep a better balance between growth and inflation.The section notes the deepening consumer market in China (page 111). For Canada it highlights efforts to pursue “closer economic ties with major overseas markets to diversify away from its dependence on US consumers” (page 115). The article also sees the U.S. narrowly avoiding a recession, but consumers will likely remain shy. On the other hand, growth in emerging markets such as Brazil and India is tempered by inflation.  All in all, 2012 is approached with caution as well as opportunity.

More on consumer markets:

America’s Slumping Consumer Confidence


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Mexico Engages International Stakeholders

http://www.canada.com/Mexico+Engages+International+Stakeholders+Tourism+Convention/4169654/story.html
Mexico’s third annual National Tourism Convention kicked-off yesterday in Mexico City. The convention is organized by the Confederation of Mexican Chambers of Commerce (CONCANACO SERVYTUR), presided by Jorge Dávila Flores. This year’s event is the first to bring together national and international stakeholders in Mexico’s tourism industry, as well as government, and academia. Special guests include Mexican President Felipe Calderon and Mexico’s Secretary of Tourism Gloria Guevara Manzo. Industry speakers include Royal Caribbean Cruises Vice President of Government Relations for Latin America Michael Ronan; and Softec Mexico’s Associate Director Gene Towle…


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Your Mazatlan Brings Events to Regina, Saskatoon and Edmonton

El Cid Real Estate and Walfre Real Estate will bring a taste of Mazatlan to Regina, Saskatoon and Edmonton on October 14, 15 and 16, respectively.

El Cid Real Estate and Walfre Real Estate will kick-off the  “YourMazatlan” campaign in Saskatchewan and Alberta this October. The campaign – which is also sponsored by the Mexico Tourism Board and the State Tourism Board – will provide a platform for Americans and Canadians who travel to Mazatlan to share their experiences. Thus, travelers who are new to the resort can learn about it through their peers; and Snow Birds will have the opportunity to share their thoughts.

The cocktail receptions, organized by Sinclair and Ruiz, will be a social medium for guests to meet new people and learn about wintering in Mazatlan. A brief presentation will discuss cost of living, healthcare and investment in the city. Several prizes will be raffled  – including accommodation at El Cid Resorts. For further information and to register for the events, please visit www.yourmazatlan.com.

If you don’t live in one of the city’s where the cocktail receptions are taking place, check the website after October 18th for promotions open to residents across North America and your opportunity to share your experiences.

About the Hosts:

El Cid was one of the first master- planned resorts in Mexico and now boasts 4 hotels, a gated community, 27-hole golf course, Marina and Country Club in Mazatlan; and hotel resorts in Cancun and Cozumel. El Cid is home to the largest community of Americans and Canadians in Mazatlan and continues to be the most exclusive area in Mazatlan.

Walfre Real Estate is the most respected real estate service in Mazatlan with over 30 years of experience serving Americans and Canadians.  Professional services include: sales and leasing, legal and fiscal consulting, property management and rental referrals, translations and interpreter assistance.

El Cid and Walfre, the two most recognized names for Mazatlan’s luxury real estate, have come together to share Mazatlan with North America. There is no better time to experience Mazatlan.


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Mazatlan Will Build On Successes Of September’s Western Canada Tour

Mazatlan Hotel Association representatives will return to Calgary, Edmonton and Vancouver in October to meet with travel agents and trade media; as well as provide a training seminar to WestJet Vacations reservations staff.

Vancouver, B.C. – September 27th, 2010 – A delegation of Mazatlan’s tourism industry executives and government officials recently concluded a tour of Western Canada within the framework of Mexico Fest and the Addison Travel Trade Shows. In an effort to build on the successes of the September tour, Mazatlan Hotel Association representatives will return to Calgary, Edmonton and Vancouver on October 13, 14, and 15 respectively.

During the recent tour, the delegation met with travel agents and Canadian travel industry partners. “Travel agents and our travel partners were very interested to learn more about Mazatlan’s infrastructure and the new travel circuits we are promoting to the surrounding magical towns,” said Francisco de la Vega Aragon, State Secretary of Tourism.  In response, Mazatlan Hotel Association representatives will host breakfast seminars for travel agents and trade media. The group will also host a training seminar for WestJet Vacations reservations staff.

“Just as our Canadian travel partners have expressed their commitment to Mazatlan as an important holiday destination, we are committed to sharing the best of Mazatlan with Canadians,” Said Julio Birrueta, Director of Marketing for the Mazatlan Hotel Association. “We will continue to work towards strengthening our relationship with the Canadian travel industry.”  For more information about the October events for travel agents and travel media please visit: www.clearingcalendar.ca

About Mazatlan:

Mazatlan is located on Mexico’s Pacific Coast at the foot of the Sierra Madre Mountains. Founded in the 16th Century, Mazatlan possesses one of Mexico’s only seaside historic centers. One in every three travelers that visits Mazatlan is Canadian. The city, State Tourism Board, and the Mazatlan Hotel Association are thrilled to bring a part of Mazatlan to Canada as a preview to the winter season. For more information visit: www.gomazatlan.com


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Mazatlan Concludes Its Western Canada Tour

Francisco de la Vega Aragon, State Secretary of Tourism, led a delegation that invited Canadians to visit Mazatlan and the Copper Canyon.

Vancouver, B.C. – Sept. 22nd, 2010- The Mazatlan delegation concluded its visit to Western Canada this past week. The group of travel industry executives and Tourism Board officials traveled to Vancouver, Edmonton, Calgary, Saskatoon and Winnipeg. The tour took place within the framework of Mexico Fest and the annual Addison Travel Trade Shows; and aimed to promote the Mazatlan and Copper Canyon Getaway.

“Mazatlan’s tourism industry representatives spoke enthusiastically to travel agents and travelers,” Said the State Secretary of Tourism. “Our goal is to encourage Western Canadians to explore the myriad of attractions that the destination offers.”

Mazatlan’s seminars encouraged guests to explore Cosalá and El Quelite – the magical towns that surround Mazatlan, in addition to cultural and historic attractions. Paul Beckman invited guests to participate in the upcoming Sustainable Nature Tourism Symposium & Expo taking place in Mazatlan in December 2010. Mr. Beckman, President of the event’s organizing committee, noted that the expo will bring together universities, entrepreneurs, governments and environmental authorities to discuss the development of sustainable tourism in the region.

Thousands of Canadians travel to Mazatlan each year and many return multiple times to the city known as the Pearl of the Pacific.  Throughout the tour, the delegation expressed the diversity of activities available, which provide new and exciting experiences to Canadians who choose Mazatlan as their holiday destination.

About Mazatlan:

Mazatlan is located on Mexico’s Pacific Coast at the foot of the Sierra Madre Mountains. Founded in the 16th Century, Mazatlan possesses one of Mexico’s only seaside historic centers. One in every three travelers that visits Mazatlan is Canadian. The city, State Tourism Board, and the Mazatlan Hotel Association are thrilled to bring a part of Mazatlan to Canada as a preview to the winter season. For more information visit: www.gomazatlan.com.


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Thousands of Vancouverites Embraced Mazatlan at Mexico’s Ultimate Fiesta

 The Mexico Independence Fiesta, a part of Mexico Fest, took place on Saturday September 11th at Thurlow Plaza and featured Mazatlan. As the rain fell on the dramatic stage framed by the North Shore Mountains, the event inspired nostalgia in Snow Birds and Mexican-Canadians alike.

Michael and Helen Peligal

Michael and Helen Peligal

 Michael Peligal and Helen Wong started going to Mazatlan thirty years ago. They returned to Mazatlan year after year as they became close friends with many locals. Now they own a place in Mazatlan.

 “The local people are phenomenal,” says Michael. “The climate is great, the food is wonderful and it’s just relaxing. All the things you read about that are going on in Mexico, you just don’t feel them when you are there … Mazatlan is a great city.”

 Michael and Helen stay informed about Mazatlan while they are in Vancouver. They participate in events Mexico organizes on the Lower Mainland and they are not alone. Thousands of Vancouverites flocked to the Fiesta and many donned traditional Mexican embroidered clothing and sombreros. Partygoers braved the evening rain to sing the Canadian and Mexican national anthems as both countries’ flags stood side by side on the main stage. The crowd sang, danced, ate and cheered as anyone would at a good Mexican fiesta.   

Celebrating at Thurlow Plaza in Vancouver, B.C.

Celebrating at Thurlow Plaza in Vancouver, B.C.

About Mazatlan:

 Mazatlan is located on Mexico’s Pacific Coast at the foot of the Sierra Madre Mountains. Founded in the 16th Century, Mazatlan possesses one of Mexico’s only seaside historic centers. One in every three travellers that visits Mazatlan is Canadian. The city, State Tourism Board, and the Mazatlan Hotel Association are thrilled to bring a part of Mazatlan to Vancouver as a preview to the winter season. For more information visit: www.gomazatlan.com


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Mazatlan-Based Sinaloa Folkloric Ballet Performs In Vancouver

The colorful ballet was the entertainment centerpiece at Mexico’s Independence Gala Dinner.

Mexico hosted the Independence Gala Dinner at Vancouver’s Italian Cultural Center on Friday September 10th.  The evening was a part of Mexico Fest– a series of events that celebrate Mexico’s two hundred year anniversary of independence and feature Mazatlan as the guest destination.

The Mazatlan-based Sinaloa Folkloric Ballet performed a repertoire that reflected the history and culture of Mexico.  Guests enjoyed several dances including the traditional indigenous “dance of the deer.” Vancouverites saw the authentic and cultural side of Mazatlan.

WestJet is about to enter its fourth year of flying to Mazatlan,” Said Yehudi Altman, Director of Product for WestJet Vacations. “Western Canadians feel at home in Mazatlan. Colourful performance by the Sinaloa Folkloric BalletIt is a diversified destination with sun and sea; as well as fine arts such as ballet and theater.”

In addition to watching the ballet, guests met Mazatlan’s Mardi Gras queens who were dressed in full royal regalia. The queens’ appearance was a preamble to the traditional independence ceremony introduced by Francisco De la Vega, Secretary of Tourism of Sinaloa and led by Angel Villalobos, Consul General of Mexico in Vancouver.

Alice Wong, Member of Parliament for Richmond, spoke about the Mexican- Canadian community’s commitment to multi-culturalism. Guests sang the Canadian national anthem to acknowledge Mexico’s positive relationship with Canada.

About Mazatlan and Mexico’s Bicentennial Celebrations:

The Independence Gala Dinner is part of a series of Mexico Fest events that feature Mazatlan. Mazatlan is located on Mexico’s Pacific Coast at the foot of the Sierra Madre Mountains. Founded in the 16th Century, Mazatlan possesses one of Mexico’s only seaside historic centers. One in every three travellers that visits Mazatlan is Canadian. The city, State Tourism Board, and the Mazatlan Hotel Association are thrilled to bring a part of Mazatlan to Vancouver as a preview to the winter season, when most Canadians flock south. For further information visit www.gomazatlan.com

Mexico Fest is organized by the Mexican Consulate in Vancouver with support from the Mexico Tourism Board and the Trade Commission.